Privacy Policy

Last updated: December 2025

ShedEx Fleurieu (“ShedEx”, “we”, “us”, “our”) is owned and operated by Boss Builders Pty Ltd Trading As ShedEx Fleurieu, ABN 64 146 771 691.
We respect your privacy and handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

In plain English:
We collect information so we can respond to your enquiries, deliver our services, and improve how ShedEx operates.
We never sell your personal information, and you can contact us anytime to access or update it.

If you need help understanding anything in this policy or prefer it in another format, please reach out.

Who We Are & How to Contact Us

Boss Builders Pty Ltd Trading As ShedEx Fleurieu
ABN 64 146 771 691

2/2 Lincoln Park Drive
Victor Harbor SA 5211
Australia

Email: admin.fleurieu@shedex.com.au

Your Right to Remain Anonymous

Where lawful and practical, you can interact with us anonymously or use a pseudonym.
For quotes, site visits, contracts, and building work, we need accurate personal information to deliver our services properly.

The Information We Collect

We collect information in two ways: information you provide directly and information collected automatically.

Information you provide

Name
Address
Email
Phone number
Login details (if applicable)
Details provided in enquiries, forms, surveys or messages
Images or videos (if camera access is granted)
Any information you choose to provide

Information collected automatically

Cookies and tracking data
IP address, browser and device information
Pages viewed, actions taken
Approximate or general location (if enabled)

Sensitive Information

We do not intentionally collect sensitive information (e.g. health, ethnicity, political opinions, criminal history).
If you submit such information voluntarily, we will handle it under the APPs and delete it if not required.

Why We Collect Your Information

We collect and use your information to:

respond to enquiries
prepare quotes
design, engineer, approve and construct projects
communicate with you
manage contracts and jobs
process records and administrative tasks
perform analytics, troubleshooting and improvements
comply with legal requirements
prevent fraud or security issues
conduct marketing (opt-out available)

Legal Grounds for Processing

We process your personal information because it is:

reasonably necessary for our business functions
required to deliver services you request
required to comply with Australian law
supported by your consent (e.g. marketing communications)

You may withdraw consent at any time.

Device Permissions (Camera & Location)

Our application may request:

Camera access for uploading images or video
Approximate location access for optional location-based features

Permissions can be revoked via your device settings.

Cookies & Tracking

We use cookies to:

enhance site performance
remember preferences
analyse usage
support marketing and remarketing

You can block or clear cookies via your browser settings.

Disclosure of Personal Information

We may disclose your information to:

authorised ShedEx staff
trusted subcontractors involved in delivering your project
IT, hosting and cloud providers
analytics, marketing and communication platforms
insurance and professional advisers
government or regulatory bodies (where required)

We never sell personal information.

Overseas Disclosure

Some third-party providers may store data overseas.
We take reasonable steps to ensure those providers handle information according to the APPs.
You may request details about which countries your information may be sent to.

How We Protect Your Information

We use reasonable physical, administrative and technical measures to protect your information from:

misuse, loss or interference
unauthorised access, modification or disclosure

This includes secure systems, limited access permissions and reputable cloud providers.

How Long We Keep Your Information

We keep personal information only for as long as needed to:

fulfil the purpose it was collected for
meet legal or tax requirements
resolve disputes
maintain business records

When no longer required, it is securely destroyed or de-identified.

Your Rights Under Australian Law

You have the right to:

access personal information we hold about you
request corrections to inaccurate or incomplete information
withdraw marketing consent at any time
make a privacy complaint

We aim to respond to access and correction requests within 30 days.

Data Breaches

If a data breach occurs that is likely to cause serious harm, we will notify:

affected individuals, and
the Office of the Australian Information Commissioner (OAIC),

under the Notifiable Data Breaches scheme.

Children’s Personal Information

Our services are not intended for children under 16.
We do not knowingly collect personal information from children.

Third-Party Links & Social Media

Our website may include links to external websites or social media platforms.
These third parties operate under their own privacy policies.
We are not responsible for their privacy practices or content.

System Logs & Maintenance

For security and technical reasons, system logs (including IP addresses) may be collected by us or our service providers.

Direct Marketing

We may send marketing communications where:

you have consented, or
it is reasonable based on your relationship with us

You may unsubscribe at any time using the link in emails or by contacting admin.fleurieu@shedex.com.au.

Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website with an updated “Last updated” date.

Material changes may also be communicated directly where appropriate.

Relationship to Disclaimer

This Privacy Policy should be read together with our Disclaimer, which covers limitations of liability and website terms:
https://shedexfleurieu.com.au/disclaimer/

Contact Us (Questions or Complaints)